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Eastwood Consultants Limited

Founded in 2000, Eastwood has been specializing in the provision of Executive Search & General Recruitment within Greater China and Asia Regions. As a search specialist, we provide decision-makers with unparalleled resources to recruit high-performing individuals who capable of delivering immense value to an organization's growth and profitability. Over the years we have been the executive search partner of choice for Fortune 500 companies, multinational corporations, listed companies in Hong Kong and Mainland China as well as Hong Kong based enterprises. Our domain expertise covers:

  • High Fashion & Luxury
  • FMCG & Retail
  • Finance & E-Commerce
  • Manufacturing & Sourcing

  • Our goal is to be the best search firm in the Regions. We have a record of success in recruiting middle to senior management level positions located in Hong Kong, PRC and in Asia. Our edge builds on our expertise to the industries and strong business acumens. We are proud of our high standard of professionalism, continuous delivery of quality services and long term stay-close relationship with the clients.

    IT Officer, Helpdesk (PT20016)
    Our Ref. No.: PT20016
    Job Post Date: 8/25/2020

    Job Description:

    Our client is an international sourcing company. They are seeking for an IT officer to provide technical support to internal users.

    • Helpdesk, 1st level support
    • Assist desktop and general technical issue
    • Good English and communication skills


    • Responsible to provide 1st tier technical support and troubleshooting to end users within the organization.
    • Provide IT support via remote control and telephone support.
    • Work with supporting team to handle all IT tickets. Be responsible for all communication and the technical resolution.
    • Manage all end user administration such as joiners, leavers.
    • Hands-on in hardware / software installation, smartphone troubleshooting, network management, ad-hoc duties


    • Diploma or above. Minimum 2 years experience.
    • Proficient in Microsoft Windows, Office, IOS and Android devices.
    • Good communication skills and customer-oriented.
    • Basic hardware and software knowledge.
    • 24/7 support required.
    • Strong team spirits and responsible.
    • Proficient in Cantonese and English.

    Reply Information:

    Eastwood Consultants Limited
    Suite 1201, 12/F Chinachem Leighton Plaza
    29 Leighton Road
    Causeway Bay
    Hong Kong


    Tel: 852 2203-4021

    Please quote our reference number in your application

    Personal information is collected and used for the purposes of recruitment only. We use your personal information to contact you for the position you apply and/or for the vacancy that matches with your profile.

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