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Eastwood Consultants Limited


Founded in 2000, Eastwood has been specializing in the provision of Executive Search & General Recruitment within Greater China and Asia Regions. As a search specialist, we provide decision-makers with unparalleled resources to recruit high-performing individuals who capable of delivering immense value to an organization's growth and profitability. Over the years we have been the executive search partner of choice for Fortune 500 companies, multinational corporations, listed companies in Hong Kong and Mainland China as well as Hong Kong based enterprises. Our domain expertise covers:

  • High Fashion & Luxury
  • FMCG & Retail
  • Finance & E-Commerce
  • Manufacturing & Sourcing


  • Our goal is to be the best search firm in the Regions. We have a record of success in recruiting middle to senior management level positions located in Hong Kong, PRC and in Asia. Our edge builds on our expertise to the industries and strong business acumens. We are proud of our high standard of professionalism, continuous delivery of quality services and long term stay-close relationship with the clients.


    Senior CRM Analysis Manager - Luxury APAC (RR20047)
    Our Ref. No.: RR20047
    Job Post Date: 10/9/2020

    Job Description:

    Our client is one luxury FMCG brand with stores around the world. To cope with their expansion, they are looking for high caliber to oversee the regional customer data analysis and identify business / marketing strategy.


    • CRM data analysis
    • Regional function for APAC countries
    • Luxury brand with expansion plan


    Job Responsibilities:

    • Lead the regional team to cultivate the client base and identify the right business strategy for Asia
    • Through the customer database analysis and the usage of the analytical tools to identify the key drivers of engagement throughout the customer life cycle and propose marketing / CRM initiatives that capitalize on these drivers to deliver long-term impact to the business and customer loyalty
    • Lead CRM business review as to drive achievement of CRM KPIs, provide insights to better understand business challenges and identify marketing planning opportunities
    • Develop an analytic roadmap to support the execution of marketing programs. Ensure results are communicated with focus on value-add insights and actionable recommendations
    • Drive advanced analytic projects with the support of external vendors to improve on overall marketing program effectiveness and ROI


    Job Requirements:

    • Bachelor degree holder with minimum 10 years experience in CRM
    • Track exposure working at regional level and in luxury retail sector
    • Solid experience in FMCG / cosmetic / skincare, etc industry is an advantage
    • Good understanding on the luxury consumer behavior
    • Skilled at data analysis and draw actionable insights for developing innovative customer programs
    • Hands-on and results-driven mentality
    • Strong interpersonal, partnership and influence management skills
    • Excellent communication skills


    • Reply Information:

      Eastwood Consultants Limited
      Suite 1201, 12/F Chinachem Leighton Plaza
      29 Leighton Road
      Causeway Bay
      Hong Kong

      Email: resume@eastwoodasia.com

      Tel: 852 2203-4021

      Please quote our reference number in your application

      Personal information is collected and used for the purposes of recruitment only. We use your personal information to contact you for the position you apply and/or for the vacancy that matches with your profile.


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